Returns, Refunds & Repairs
All products sold by AXTS Weapons Systems are new and under warranty from the manufacturer, unless otherwise stated in the product description. If the product is defective, AXTS Weapons Systems will give you a full refund including shipping costs if returned within 30 days of receipt.
Any product, if unused / unopened / defective, may be returned within 30 days from the order date (15% Restocking Fee May Apply). If the part is unused/unopened, you may return it within 14 days for a full refund.
A 15% restocking fee is charged for any open products returned or cancelled special orders
The customer is responsible for return shipping charges unless the return is due to the error of Rainier Arms order processing
Sales are final on clearance merchandise & receivers with custom markings.
*All returned good must have prior consent. Please email or call for Return Authorization prior to returning any product.
Return shipping must utilize the packaging materials originally used to ship the item to you or your FFL. AXTS Weapons Systems will not held liable for damage incurred in shipment to us due to careless packaging procedure (inadequate padding, loose part dinging receivers, etc.)
*Shipping & handling, insurance, processing fees are NOT refundable. Only the Product purchase price will be refunded minus any applicable restocking fees.